Gas safety

Report a gas repair

All gas heating calls are dealt with by Brent Council's contractor partners Oakray Heating.

To report gas repairs you must call the Council's Housing Management Customer Response Team on 020 8937 2400 and you will be presented with an option for selecting gas heating.
You can also report a gas heating repair directly to Oakray Heating via email on

Contact Oakray

Gas safety checks

Brent Council must make sure that gas appliances, flues and fittings we provide for our tenants' use are safe. We carry out a safety check once a year. This is our legal duty as a landlord.

As a tenant, you must let us in to your property to do the check and any work needed to make your home gas safe. This is a requirement under your tenancy agreement.

If you have any queries please contact us.

Gas safety video

Instructional video on what to do in the event of a gas leak.