Launch of the Housing Promise
Brent Housing Management launched their Housing Promise at the quarterly Talkback Forum at Brent Civic Centre last night.
The Housing Promise ensures that we have clear standards to provide customers with an excellent service across all departments. It also sets out what residents can expect from Brent Housing.
As well as launching the Housing Promise, council tenants and leaseholders were also able to meet Councillor Eleanor Southwood, the new Lead Member for Housing and Welfare Reform. She spoke about her priorities for housing and her commitment to working closely with residents.
Attendees were also given the opportunity to ask questions to the senior leadership team about their housing service.