Join the Customer Experience Panel


The Customer Experience Panel is a new independent group of recruited council tenants and leaseholders that co-regulate housing management services for Brent Council.

The role of panel will be to:

  • scrutinise and monitor local performance and service standards
  • focus on resident issues of concern and make sure they are addressed by the Housing Management Team
  • influence decisions
  • set local priorities
  • make local decisions and recommendations
  • increase and promote resident involvement.

If you are interested in becoming a member, please complete the online application form  Or, alternatively use the PDF forms - Application Form (PDF) and Equal Opportunities form (PDF) 

The deadline for applications is 5pm on Monday 24 September 2018.

For further information on the role and the criteria, please click here.

This is an important position providing opportunities to examine and challenge the way the Council delivers housing management services.